07-08-2016 08:27 AM
Its been over 2 weeks now since i made my first post about my futureshop card not working on the online store. i keep getting the error:
We are unable to process your credit card at this time. It is possible that you have entered an invalid card number; the card type does not match the card number format; your card is not an accepted method of payment; your bank has a hold on your card; or the card number associated with this account has been closed, Please contact your financial institution or try another card. (0095)
ive talked to an admin and given them multiple emails/phone numbers to contact me at to fix this. i keep getting a reply that they sent this to there technical support and they would contact me within the next 48 hours but i still get nothing. no emails, no phone calls. id really like to order my computer parts soon because ive now been without a working one for over 2 weeks.
im really unimpressed with the customer support i am getting.
07-08-2016 02:20 PM